At BBVA, we are aware of the need to guarantee the transfer of information between the Bank and its customers. For this reason, BBVA has maximum security measures to guarantee the confidentiality of communications between the Bank and its customers. Transactional services operate on a secure server using SSL protocol (Secure Socket Layer), which is always activated when you log on to the service. The secure server establishes a connection so that the information is transmitted encoded in 128-bit algorithms, thus ensuring that they are only intelligible to the customer's computer and the bank's server. When using the SSL protocol, you are therefore guaranteed:
You should always ensure that you are entering personal data on a secure page. Don't forget to follow the safety standards below, whenever you are requested for personal data on the Internet:
Clicking on the lock icon that appears when accessing a secure area, on the bottom right side of your web browser, and verifying that the expiry date and the certificate domain are in force. The detailed information contains the issuer, the validity period and for whom the certificate was issued.
In order for these measures to be effective, the web browser used by the customer must be one of these below:
And remember that BBVA will never send you a request for personal data by e-mail. If you receive a message of this type, please do not provide any details and call BBVA immediately on 91 224 94 26 .